How do I return or exchange a gift?

If you have the order number and buyers email address, you can complete a return or exchange on our  online portal HERE.

If you're having trouble tracking down the details from the original order, our team is happy to help. Just send us a note at with the first and last name of the person who gifted you Free Fly and the item you'd like to send back.  

Don't worry - we won't tell them that it didn't work out!

Still need help? Contact Us Contact Us