What's your return policy?

We're sorry to hear it didn't work out! If you order something from us and don't love it, rest assured that we have FREE RETURNS for unwashed and unworn items sent back within 60 days of order date. (Note: free returns are for U.S. orders only)

To return an item, go to  freeflyapparel.com/a/returns Our online portal provides you with everything you need to quickly and easily return any eligible purchase(s). 

For more detailed instructions about our return policy and to find out what exclusions apply to returns, please continue reading below.

STANDARD RETURNS:

Items can be returned in new, unwashed, and unworn condition up to 60 days after purchase. (A quick try on is cool. Wearing it the whole day fishing is not.) Bamboo Boxer Briefs, Bamboo Boxers, Candles and Final Sale Items cannot be returned or exchanged.
To return your item head to our  return portal and follow the instructions on screen to print your pre-paid return shipping label and then place your package in the mail. You will receive a full refund for your item(s). Original shipping charges are not refundable. 
Please allow us 7 - 10 business days to process your return once the item(s) are received. You will receive a confirmation email from us once we have processed your refund. 

INCORRECT, DEFECTIVE OR DAMAGED ITEMS:

If we made a mistake, we'll take care of it! If you received an incorrect, defective or damaged product, please let us know so we can replace it for you. Shoot us an email us at info@freeflyapparel.com with your order number and what the issue is. 

INTERNATIONAL RETURNS:

Please complete the form on our  returns portal. You will need to use your own label. We hope to offer more options for our international customers soon! 

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